modern slavery
& exploitation helpline

Part of anti-slavery charity Unseen

call the uk modern slavery & exploitation helpline on 08000 121 700

report concerns online

the modern slavery & exploitation helpline is part of leading anti-slavery charity unseen

 

We provide information, advice and guidance about any modern slavery issue to:

Potential victims
& survivors
The public
Statutory agencies
such as the NHS
and police
Businesses

what happens when you call our helpline

Here’s what to expect when you contact the Modern Slavery & Exploitation Helpline.

1. speak to an adviser

 

You’ll get through to a trained adviser who can help you with a range of options, including:

  • helping you or someone else get access to support services
  • reporting something you’ve seen or are concerned about
  • advice about abuse, exploitation or modern slavery
  • getting more information about training and raising awareness
  • agree that you are OK about us sharing your details with others – for example with police and/or a service provider
  • ask that your details are kept confidential. This means you are willing to give your details to the Helpline and be contacted by us, but want to remain anonymous to others
  • ask that your details are kept anonymous. This means you do not want to give your details to the Helpline and/or others

We will always seek your consent before providing your details to others, unless:

  • we think you or another person is in imminent danger
  • we think there is a situation involving child abuse or danger to a person under the age of 18

We always ensure that there are appropriate controls in place to protect your personal details.

2. give your details in confidence or anonymously

 

You have a number of choices about what happens with your personal details. You can:

3. adviser makes an initial safety check

 

When you speak to us, we’ll always start by checking you’re in a safe place and can speak safely, and whether you’re hurt or need urgent help.

We will also ask if we can call you back or contact you again, agreeing with you how and when it is best to do so.

We will work with you to find out all we can about why you are calling. This helps us make a decision about what to do next.

This assessment will include asking detailed questions such as what has happened, when it happened, and who is involved.

4. what do you need?

 

5. next steps

 

We will then talk through potential options that might be available which could include:

  • helping you with a referral to a service
  • reporting information about a potential slavery/trafficking case to the police or other relevant agency
  • safety planning
  • confirming no immediate action will be taken if you don’t want it to, but encouraging you to contact us again if you need help or can provide more information
  • agreeing to contact you again for more information in order to provide referrals and other resources or coordinate next steps.